When your equity release plan is complete, and your money is in your bank account, we ask one simple question – How was our service?
We ask because providing outstanding service is central to our success and Equity Release Supermarket has grown to become a leading equity release advisory service because of it.
Mark Gregory is the Founder and CEO of Equity Release Supermarket®, who are now one of the top 5 equity release broker firms in the UK. During his 11-year tenure, Mark has created a unique advice service within his company that’s been nurtured using his experience from some of the UK’s top insurance brands. Mark has lead the company’s growth and development, with a...
As the Chief Operations Officer, Lynsey’s job is to ensure that the high expectations and service standards set by Equity Release Supermarket advisers is carried through to head office. Mark Gregory has developed technology to aid the sales process and to create a valuable interactive experience for clients, however without the expertise and dedication of Lynsey and her administration team, the 5 Star Gold Service Award would...
As the Chief Compliance Officer at Equity Release Supermarket, Graham Evans is fully committed to providing an excellent customer service. In the last 5 years, Graham has helped Mark Gregory build a quality advice service that is based on the loyalty, dedication and commitment of his entire team. Ask Graham, what compliant equity release is, and he will tell you that com...
As the Chief Technical Officer at Equity Release Supermarket, Jamie acts as the first line of IT support to all members of the company ensuring their technology runs efficiently and profitably in tandem with the high demands of customer service. His role also extends much further by assisting the CEO - Mark with the business direction and strategy from an IT perspectiv...
As Chief Marketing Officer, Richard’s role is to create as much value for our customers as possible. Richard does that by supporting the rest of the board in developing marketing strategies that help engage with the over 55 age group. Once connected, Richard assists clients from their initial enquiry through to application submission, using a bespoke onboarding journey and digital assets created over the years here at Equity R...