As Head of Compliance at Equity Release Supermarket, Graham Evans is fully committed to providing an excellent customer service. In the last 5 years, Graham has helped Mark Gregory build a quality advice service that is based on the loyalty, dedication and commitment of his entire team.
Ask Graham, what compliant equity release is, and he will tell you that compliance is fulfilling the obligations we have given to our regulator - the Financial Conduct Authority (FCA). Complying with our proud membership of the Equity Release Council and complying with our commitment to provide, clear, open and transparent advice to all our customers.
Guided by strong values and ethical advice, Graham has worked in financial services for over 25 years, starting with the Co-Operative Insurance Society in Scotland, where he developed his skills and started to amass a considerable amount of qualifications. Moving to General Accident he became an Investment Advisor and as a Regional Manager he watched General Accident merge with Norwich Union and Commercial Union to become Aviva.
Graham supported Aviva when they launched Equity Release in 2001 and worked closely with the Retirement Team to ensure that features and benefits were added to their basic lifetime mortgage with options to suit every customer.
Moving to Equity Release Supermarket in 2013, Graham brought his considerable experience from Aviva and he has worked closely with Mark Gregory as they hand-picked the best advisers in the equity release market to ensure that high standards of expertise is provided to every customer. This hard work can be evidenced by the 100% feefo customer satisfaction rating and 5 Star Gold Service Award.
Finally, ask Graham his opinion and he will tell you when taking equity release advice, ensure your adviser considers the clients short, medium and long-term goals. Ask for a detailed, specific illustration and challenge your adviser to put their advice in writing in a personalised and detailed suitability report. These are all the qualities & hallmark attributed to Graham’s work at Equity Release Supermarket.